Chronicle

Talkdesk vs Genesys Cloud

Talkdesk starts at $85/mo across 4 plans. Genesys Cloud starts at $75/mo across 4 plans.

Talkdesk
Phone Systems
4 plans
$85 Digital Essen… $105 Voice Essenti… $165 Elite $225 Industry Expe… $85 Digital Essen… $105 Voice Essenti… $165 Elite $225 Industry Expe…
From $85$85/moNo free tier
Genesys Cloud
Phone Systems
4 plans
$75 Genesys Cloud… $115 Genesys Cloud… $155 Genesys Cloud… $240 Genesys Cloud… $75 Genesys Cloud… $115 Genesys Cloud… $155 Genesys Cloud… $240 Genesys Cloud…
From $75$75/moNo free tier
Genesys Cloud's cheapest paid plan costs $75/mo, $10 less than Talkdesk at $85/mo. Neither has a free tier.

Plan by plan

TierTalkdeskGenesys Cloud
01Digital Essentials
$85$85 /mo
Genesys Cloud CX 1
$75$75 /mo
02Voice Essentials
$105$105 /mo
Genesys Cloud CX 2
$115$115 /mo
03Elite
$165$165 /mo
Genesys Cloud CX 3
$155$155 /mo
04Industry Experience Clouds
$225$225 /mo
Genesys Cloud CX 4
$240$240 /mo

Plans are listed in each vendor's own order. Prices in USD; confirm on the vendor's site before buying.