ChronicleGenesys Cloud
Phone SystemsGenesys Cloud pricing
Genesys Cloud is a cloud contact center platform for voice and omnichannel service.
- From
- $75$75
- Plans
- 4
- Free tier
- No
- Checked
- 2026-11-10
Genesys Cloud
Phone Systems
From $75$75/moNo free tier
Current plans
Genesys Cloud CX 1
$75$75 /mo per user
Billed yearly$900 billed yearly
- Voice contact centers
Genesys Cloud CX 2
$115$115 /mo per user
Billed yearly$1380 billed yearly
- Omnichannel
- Quality assurance
Genesys Cloud CX 3
$155$155 /mo per user
Billed yearly$1860 billed yearly
- Full WEM capabilities
Genesys Cloud CX 4
$240$240 /mo per user
Billed yearly$2880 billed yearly
- More AI experience
Prices in USD. Per-month figures shown; switch to yearly to see annual billing. Confirm on the vendor's site before buying.
Last checked 2026-11-10Source: genesys.com
Price history
No changes since we started tracking Genesys Cloud.When a plan's price moves, the old and new prices appear here with the date.
Genesys Cloud pricing questions
How much does Genesys Cloud cost?
Genesys Cloud has 4 plans on record. Paid plans start at $75 per month and go up to $240 per month.
Does Genesys Cloud have a free plan?
No free plan is listed on Genesys Cloud's pricing page as of 2026-11-10.
When were these prices last checked?
We last checked Genesys Cloud's official pricing page on 2026-11-10. Prices are shown in USD, as the vendor publishes them.