Chronicle

Freshdesk vs Intercom

Freshdesk starts at $19/mo across 3 plans. Intercom starts at $29/mo across 3 plans.

Freshdesk
Customer Support
3 plans
$19 Growth $55 Pro $89 Enterprise $19 Growth $55 Pro $89 Enterprise
From $19$19/moNo free tier
Intercom
Customer Support
3 plans
$29 Essential $85 Advanced $132 Expert $19 Essential $85 Advanced $132 Expert
From $29$19/moNo free tier
Freshdesk's cheapest paid plan costs $19/mo, $10 less than Intercom at $29/mo. Neither has a free tier.

Plan by plan

TierFreshdeskIntercom
01Growth
$19$19 /mo
Essential
$29$19 /mo
02Pro
$55$55 /mo
Advanced
$85$85 /mo
03Enterprise
$89$89 /mo
Expert
$132$132 /mo

Plans are listed in each vendor's own order. Prices in USD; confirm on the vendor's site before buying.